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Beyond Slovenia
PO BOX 230
Round Corner NSW 2158 Australia
Phone + 61 2 9651 3177
Fax + 61 2 9651 2363
Phone Australia Wide 1300 55 75 01

The motorway system in Croatia has greatly improved in recent years thanks to extensive road building. There are now motorways linking Zagreb to Pula, Rijeka, Zadar and Split along the coast and Varazdin in the interior. Further works have commenced to eventually allow for a full coastal motorway all the way down to Dubrovnik. The most picturesque route in Croatia is the Adriatic road which connects Rijeka and Dubrovnik. There are plans to build a motorway between these two cities and all the way to Greece through Montenegro and Albania by 2015. Some people compare this road to the famous Highway 1 between San Francisco and just south of Los Angeles in California.

You are unlikely to encounter any problems when driving in Croatia but if you do have difficulty, most local people will be more than willing to help you. If you need assistance, the Croatian Auto Club Emergency Service (Tel No. 987) will help you. If you hire a car in Croatia and intend to drive to other countries outside Croatia, you must check with your car hire company that their car is allowed to go to those countries. Some countries are on a “prohibited” list; other countries you can drive into but cannot return your car there – it must be brought back to the Croatia. In countries where you can return the hire car, you will most likely be charged a one-way supplement.

FREQUENTLY ASKED QUESTIONS

Can anyone other than myself drive the car?
When there is more than one driver associated with a rental, the second, or subsequent, driver is referred to as the additional driver. There may be a charge applied for each, or all, additional drivers.

What if I have a problem with the car?
The car company provides Assistance 365 days a year. Details will be supplied at time of rental.

What about insurances?
All rates include third party liability insurance. CDW (Collision Damage Waiver) and TP (Theft Protection) may reduce clients’ liability to relevant NWE (Non-Waiverable Excess) which payable direct depending on the car type and insures a driver and any passenger in case of an accident involving the rented vehicle.

Can I return the vehicle outside the location opening hours?
Yes, you may return your vehicle when the Car company office is closed, but please check this when picking up the car. The vehicle will remain your responsibility until it has been checked by a car company representative.

What documents do I need to present at the Car company counter when I pick up my car?
You will need to an international driving licence in your name issued in Australia and a valid credit card. A passport may also be required and for luxury models a second credit card. The same documents will be required for additional drivers. If you use a prepaid voucher, you must also present a credit card for the charges that have not been prepaid (extras, refuelling charge, excess due in case of damage to or loss of the rented vehicle).

What is a Rental Agreement?
The rental agreement is a formal contract, signed by the car company and the customer, which shows the terms of the rental. Will there be a deposit taken with my credit card when I pick up the car?
The car company will make a pre-authorisation on your credit card.

Do I need to check the condition of the vehicle prior leaving the location?
Always check the condition of the vehicle prior to leaving the depot and if a defect is not listed, ask for a joint inspection of the vehicle with the car company employee.

Is there a mileage limit for my rental?
All Beyond Slovenia rates include unlimited mileage.

What happens if I return the car late?
Late returns can affect the type of rate assigned to the rental. Returns 60 minutes late or later will result in charge of another day. Remember the car rental insurances only cover the period mentioned on the rental agreement.

Do I need to return the car with a full tank?
Vehicles are supplied with a full tank of fuel and you should return the vehicle with a full-tank. Otherwise, the car company will charge your credit card for refilling your car.

Can I return the vehicle outside the location opening hours?
Yes, you may return your vehicle when the Car company office is closed, but please check this when picking up the car. The vehicle will remain your responsibility until it has been checked by a car company representative.

Can I do a One Way Rentals?
If you wish to return the car to a different rental location, please check the rate and feasibility when you collect the car.

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